We Are Usually Asked About

What are the compatible devices and operating systems with Simply Visio?

Simply Visio Application only works on tablets for the comfort of the users. It is compatible with Android4.4 version and above + on all IOS devices.

Do I need internet to use Simply Visio Application?

You absolutely need internet to use Simply Visio application.You can not use the training program unless you have an internet connection.

How can I use Simply Visio Application?

Simply Visio Application is designed for the usage of the people of all ages. It is very easy to use. A detailed user manual is available on our website.

Is the Simply Visio application a treatment or a training program?

Simply Visio is not a medical treatment; it is a training program that supports your doctor’s treatment.

If I have any technical problems, how can I solve it?

Simply Visio Technical Department provides online support. If you experience any problems, please send an email to support@simplyvisio.com

Are there any age restrictions to use Simply Visio Application?

There is no age restriction for the use of the Simply Visio Training Application. The application has been designed for all ages. It is a training program supporting your eye doctor’s treatment.

By which patients can Simply Visio Application be used?

This application can be used by patients with low vision who lost their reading ability due to macular diseases, diabetes, glaucoma, any other physical conditions and congenital diseases.

How can I download Simply Visio Application?

You can download Simply Visio from App Store and Google Play Store.

How does the Simply Visio's training plan work?

Simply Visio offers a 6-week training plan. You need to do the training regularly for 5 days a week.

In which languages are offered on Simply Visio?

Simply Visio supports English, Turkish, German, Dutch, Russian, Spanish, French.

How can I get more detailed information about Simply Visio application?

For more information and all other inquiries, please fill out the form on contact-us section on our website or send an email to info@simplyvisio.com

What if I do not complete a training session?

Your daily trainings are expected to be 100% completed. Incomplete trainings are restarted only for 3 times.

What happens when my tablet runs out of charge during the training?

After your tablet is turned on, the training will automatically start again.

How can I make purchases through App Store and the Google Play Store?

You can type Simply Visio in the search box on the App Store and Google Play Store. Payment will be processed through the App Store or the Google Play Store.